FAQ

We believe that physical stores offer the best experience when purchasing our jewelry. So in 2012 we made the decision that our business would focus strictly on wholesale accounts. We are happy to direct you to a store near you who carries our work. You can also purchase online at ArtfulHome.com

All of our designs are handmade in the USA, in our studio in Central Florida. We have a team of highly trained metalsmiths and artisans who work full time making the beautiful jewelry we sell.

We sell through many locations around the United Sates. To find the nearest location, please go to our find a store directory. If there are no retailers near you, you can ask your favorite jewelry store about us.

Please go to our contact page for details. We are in the studio Monday through Friday from 9am to 6pm (EST).

Always get in touch with us first before shipping jewelry to us so we can expect your package. Please go to our contact page to see our shipping address.

If an item purchased from us is in need of repair please contact the store where you purchased it. We will work directly with the store to make sure you item is repaired promptly.

Gold filled is an amazing, great quality alternative to karat gold. It is made by pressure bonding a thick layer of 14K gold to an alloy, such as brass. It has 100 times more gold than plating and by government regulation, is required to be at least 5% karat gold by weight.  Gold filled is much more valuable and tarnish resistant than gold plated.  It does not flake, rub off, peel, crack or turn your skin green or black. As a matter of fact, most people who can wear gold can also wear gold filled without worries of any allergic reaction to the jewelry.  Gold filled jewelry is an economical alternative to solid gold. It looks like karat gold because everything you can see and touch is karat gold. Gold filled items are generally considered lifetime products: they offer many of the same characteristics as solid gold such as strength, durability and beauty…but at a fraction of the cost!

Vermeil is a precious metal made of sterling silver with a thick gold overlay.  Vermeil is delicate and the gold can and will wear off over time, however, we use a thicker layer of gold than many other companies to ensure your piece will last as long as possible.

Sterling silver is an alloy which means it contains more than one metal. Our sterling consists of 92.5 percent pure silver and 7.5% of another alloy containing copper and/or brass. This is much different than silver plating, where a layer of silver is placed over another metal or alloy, and can be scraped off and tarnishes easily.

Rhodium is a very rare, naturally occurring member of the platinum group and is one of the most expensive precious metals, priced at up to 5 times the price of gold. It’s extremely tough and is able to resist corrosion and scratches and provides a lasting darkened color to your jewelry. We use black rhodium on our sterling silver rather than oxidation because it produces a better finished product and will last for years.

We use a wide variety of natural gemstones including raw diamonds, ruby, sapphires, moonstone, labradorite, pyrite, black spinel, druzy, geodes, and pearls. Our gemstones are 100% real. Some have a coating to enhance the sparkle or shine but we guarantee it will not flake, peel, or rub off. We hand pick each strand of gemstones and have many varieties custom-cut for our designs.

The pearls we use vary based on the design but are 100% real and include freshwater cultured pearls, akoya, baroque, and keshi varieties. We hand pick each strand of pearls choosing only those with the highest lustre and shine.

We recommend you always remove your fine jewelry before sleeping, swimming, bathing, participating in sports, and before starting activities where you might get overheated like house cleaning. Always avoid contact with household chemicals, perfumes, hairsprays, and alcohol-based hand sanitizers, such as Purell®.

We recommend storing your jewelry in an air-tight bag, away from moisture and light. This will help keep your 14K gold fill, 14K vermeil, polished silver and black rhodium plated silver pieces looking as great as when you first brought them home

To clean and remove tarnish from your 14K gold fill, 14K vermeil, polished silver and black rhodium plated sterling silver jewelry, we recommend using a silver dip cleaner, followed by mild dishwashing liquid, such as Dawn®, diluted in lukewarm water. Dip your jewelry in the silver cleaner for about 5 seconds (we like Hagerty’s® Silver Clean but check with your local jewelry store for their recommendation). You should see any tarnish disappear. If needed, dip a second time for 5 seconds. Dip your jewelry in a water/mild soap bath for a moment; then rinse. Pat gently to dry, using a soft, dry cotton cloth. Lightly rub pearls and gemstones using a soft, dry cotton cloth.

Please click here to fill out our Wholesale Account Application from. You will receive a response in 1 to 2 business days.
Once your account is approved, you will receive an email with a private link to set up your website buyer account.